Introduction to Tourism

General Hospitality and Tourism Technical Skills

  • 1

    Lodging. 1211.1

    1. 1

      Apply customer service techniques for delivering services efficiently for the well-being and comfort of guests as it relates to the Lodging sector.1211.1.1

    2. 2

      Demonstrate an understanding of the lodging sectors that apply to the tourism industry in your travel region.1211.1.2

    3. 3

      Demonstrate an understanding of the lodging sectors that apply to the tourism industry in West Virginia and beyond. 1211.1.3

    4. 4

      Demonstrate an understanding of careers available in the lodging sector of tourism in your travel region.1211.1.4

    5. 5

      Demonstrate an understanding of careers available in the lodging sector of tourism in West Virginia and beyond.1211.1.5

    6. 6

      Demonstrate an understanding of skills required for employment in the lodging sector of tourism.1211.1.6

    7. 7

      Demonstrate an understanding of the principles of marketing the lodging sector of tourism as an entrepreneur. 1211.1.7

    8. 8

      Explore the lodging sector of tourism in your travel region through an onsite experience.1211.1.8

    9. 9

      Students demonstrate mastery of the lodging sector through creation of a culminating demonstration. (Ex. Menus, Floor Plans, Social Media Campaigns, Marketing Materials, Brochures, Presentations, PSA’s etc.)1211.1.9

    10. 10

      Demonstrate mastery of reading, writing, and math skills required for a career within the lodging sector.1211.1.10

  • 2

    Transportation.1211.2

    1. 1

      Apply customer service techniques for delivering services efficiently for the well-being and comfort of guests as it relates to the transportation sector.1211.2.1

    2. 2

      Demonstrate an understanding of the transportation sectors that apply to the tourism industry in your travel region.1211.2.2

    3. 3

      Demonstrate an understanding of the transportation sectors that apply to the tourism industry in West Virginia and beyond. 1211.2.3

    4. 4

      Demonstrate an understanding of careers available in the transportation sector of tourism in your travel region.1211.2.4

    5. 5

      Demonstrate an understanding of careers available in the transportation sector of tourism in West Virginia and beyond.1211.2.5

    6. 6

      Demonstrate an understanding of skills required for employment in the transportation sector of tourism.1211.2.6

    7. 7

      Demonstrate an understanding of the principles of marketing the transportation sector of tourism as an entrepreneur. 1211.2.7

  • 3

    Attractions.1211.3

    1. 1

      Apply customer service techniques for delivering services efficiently for the well-being and comfort of guests as it relates to the attractions sector.1211.3.1

    2. 2

      Demonstrate an understanding of the attractions sectors that apply to the Lodging industry in your travel region.1211.3.2

    3. 3

      Demonstrate an understanding of the attractions sectors that apply to the tourism industry in West Virginia and beyond. 1211.3.3

    4. 4

      Demonstrate an understanding of careers available in the lodging sector of tourism in your travel region.1211.3.4

    5. 5

      Demonstrate an understanding of careers available in the Attractions sector of tourism in West Virginia and beyond.1211.3.5

    6. 6

      Demonstrate an understanding of skills required for employment in the attractions sector of tourism.1211.3.6

    7. 7

      Demonstrate an understanding of the principles of marketing the attractions sector of tourism as an entrepreneur. 1211.3.7

Academic Foundations 

  • 4

    Ethics and legal responsibilities. 1211.4

    1. 1

      Apply appropriate laws, regulations, industry standards to tourism situations.1211.4.1

  • 5

    Safety, health and environment.1211.5

    1. 1

      Identify and practice appropriate safety and health procedures for hospitality and tourism occupations.1211.5.1

    2. 2

      Demonstrate emergency and first-aid knowledge and procedures for hospitality and tourism occupations.1211.5.2

  • 6

    Academic.1211.6

    1. 1

      Apply reading skills in a hospitality and tourism career environment.1211.6.1

    2. 2

      Apply writing skills in a hospitality and tourism career environment. 1211.6.2

    3. 3

      Apply mathematical skills in a hospitality and tourism career environment.1211.6.3

    4. 4

      Apply knowledge of economics in a hospitality and tourism career environment.1211.6.4

Frequently asked questions

What grade levels do these standards cover?
Grade 9, Grade 10, Grade 11, and Grade 12
Where can I read the official document?
1211 - Introduction to Tourism

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